Security questionnaire answers
Written answers to a reasonable security questionnaire, within 30 days, under section 9 of the DPA.
- Your questionnaire, answered in writing
- Answers within 30 days
- Sent to privacy@trustvice.com
Coming soon
This page will be where reviewers request Trustvice's security documentation and receive it under confidentiality. The request flow is not built yet. Most of what it will hold can already be asked for by email, as the DPA provides.
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Each document type below is one the trust center or the DPA already names. The page lists what exists and what is not claimed, and adds a request flow on top.
This page is planned. Below is its structure: each section, what it is for and what it will contain. Nothing here is sample content, and nothing is shown as available that is not.
Written answers to a reasonable security questionnaire, within 30 days, under section 9 of the DPA.
The intended flow for documents shared under confidentiality. Public documents, such as the DPA and the security model, will stay public and need none of this.
You name the documents you need, your organisation and the purpose of the review.
We confirm that the request comes from the organisation it names.
You do not have to wait for this page. Questionnaires are answered by email today, and the binding documents are public.
Join the waitlist and we will tell you when security documents can be requested from this page.
For confidential documents, the terms are not published yet. Public documents, such as the DPA, the sub-processor list and the security model, need none.
Where documentation is not enough: once a year, on 30 days' written notice, by an independent auditor bound by confidentiality, at the customer's cost, under section 9 of the DPA.
Join the waitlist on this page. You confirm once by email, and we tell you when requests open.

Trustvice 360: trust and govern your AI agents with signed, verifiable evidence.
Our providers' public compliance reports, where we are entitled to share them, under section 9 of the DPA.
For an Enterprise evaluation: the architecture, data residency, custom retention and the procurement paperwork, with sales.
On written request, confirmation that deletion is complete, and a signed certificate of erasure where we can issue one, under section 10 of the DPA.
How a reviewer asks for a document, how we confirm who is asking, the confidentiality terms that apply and how long access lasts.
The confidentiality terms that apply to shared documents are not published yet.
The documents are shared with you for the review.
How the service is protected, in one page.
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What is protected and the stated limits.